Integrate your Website with Medium
I don't know why you publish your tips on Medium instead of your support website without linking the two together, but I suggest that if you are going to continue to use medium for useful information it should be easy to find from your website (and visa versa). I got your email about "10" tips and when I was not in my email app I went to the Typewise support site to find a link to the tips. Confusing to not have it there and to not have anything explaining how and why you use Medium for useful information.